Clients First USA
Clients First knows their software, but they are also astute business people, and they really understand manufacturing and distribution in particular.
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‘SAP’ Category

‘Petya’ Ransomware Outbreak Goes Global

Wednesday, June 28th, 2017

As you are may be aware, ‘Petya’ is the latest global Ransomware outbreak.  Just a month ago it was WannaCry.  Petya does WannaCry one better.  Instead of merely encrypting all your data files on all vulnerable servers and computers on your network, it makes them unbootable without paying the ransom and even then the odds of a successful unlock are less than 50%.

If you run the latest Windows operating systems and have automatic updating turned on you should be protected from this variant.  If you don’t you may be exposed to severe risk. Regardless, Ransomware is hands down the #1 source of unexpected IT data loss and downtime and is a much more likely risk than fire or natural disaster.

How to permanently protect yourself against this and future Ransomware as well as other IT disasters such as crashed drives, human error, fire, flood etc.

This week it’s Petya but you never know what is going to happen to your IT systems or when.  We’ve seen a $2 part in a sprinkler head break and flood a server room on a Friday night leading to IT disaster.

Clients First’s EverSafe solution is a hardware, software and services solution that actively protects you against all unexpected IT downtime.  Even if some of your key applications are in the cloud, it’s likely you still have some data and systems on-premise.

EverSafe continually backs up or ‘snapshots’ your entire IT infrastructure, including your ERP software as frequently as every 5 minutes.  It actively looks at the backed up data and will send out immediate alerts to you as well as us if it detects the latest snapshot has files being affected by RansomWare.  In the event this occurs, we can track down the source machine, address the infection, while simultaneously restoring all the affected files quickly from the last unaffected backup.

If one or more of your servers suffers a failure like a crashed hard drive, the EverSafe device can boot up a 5 minute old ‘clone’ of the affected server(s) and be online servicing your users again literally in minutes.

If you had a site disaster like a fire or flood, we can boot up the backups we are continually sending to our cloud data centers.  They will run on the EverSafe enterprise hardware in the cloud and your users can work from home or alternate locations until your facility is moved or repaired.

To learn more or see a demo, check out www.eversafe-backup.com  If you have any questions about this or any other IT related issues or needs, please contact me at mchinsky@clientsfirst-us.com

Microsoft Azure… Epicor, Microsoft Dynamics NAV & AX and SAP Business One now has a Cloud Answer

Monday, March 13th, 2017

azure

Microsoft Azure is the perfect solution for hosting your ERP System. In the past there were stand alone data centers that would let you install your solution. However, they were essentially remote fixed servers. The same as hosting in your office, just at a more secure or robust location.

After spending over $20 Billion Dollars!, Microsoft has built a worldwide infrastructure that allows for a level of reliability, scalability and cost effectiveness that was only a dream just a few years ago.

With Azure we get 24x7x365 worldwide monitoring and support to run your mission critical applications. Using Clients First Business Solutions, a Microsoft Gold Azure Partner, we can manage and host your Epicor ERP, Microsoft Dynamics NAV and AX or SAP Business One solution in the worlds most powerful public cloud.

Advantages include

  • No need for a physical environment, power, cooling and heating
  • A global infrastructure for security, backup, and management
  • The ability for ‘compute on demand’ and scaling capabilities.  We can automatically bring up additional application servers during your busiest periods and yet you don’t pay for them when things are quiet.
  • We can scale up the performance of your servers as you grow.  We can literally ‘add memory and processors’, while your users continue to use the system with no downtime.
  • The ability to use a specialized partner, like Clients First, to manage your infrastructure with the same level of connectivity and support as your internal IT resources.  Let them focus on your strategic growth visions and let us be the ERP specialists so they don’t have to.  Asking your IT department to manage your ERP system is like asking your personal doctor, a general practitioner, to also be a heart surgeon when needed.

The Cloud isn’t the right solution for everyone and don’t let your software vendor box you into a solution built for their profitability, not yours.  With Clients First, you can take advantage of the lower cost of ownership of perpetual ERP licensing while having the same or better full cloud offloading of local IT responsibility and with no limitations in what you can do to customize your system for your company’s needs.

If On-Premise is right for you, Clients First’s IT specialists and our EverSafe Business Continuity solution can still provide for you the same level of managed ‘no headache’ services as a cloud solution.

Clients First has spent years perfecting the managing and hosting of ERP systems on public clouds.  It’s not as simple as simply subscribing to Azure and installing your software there.  We’ve developed a significant amount of IP (Intellectual Property) around the ability to have your ERP system run in a public cloud but still feel as if it’s installed in the room next door.  Standalone public clouds like Azure or Amazon S3 will not touch your ERP solution whatsoever.  They are only responsible for keeping the operating system up and running.  When you host through Clients First’s Azure Hosting, its a ‘one throat to choke’ managed service solution.

We even have solutions for on-premise cellular fail-over should your Internet go down and make the cloud inaccessible at your office.

Whether you are hosting Epicor ERP, Microsoft Dynamics NAV, Microsoft Dynamics AX or SAP Business One, let Clients First Business solutions be your go to partner for ‘lights out’ headache free uptime.

SAP Business One.. To Go Version 9.2

Monday, March 6th, 2017

This detailed document (Over 250 pages) for SAP Business One, Version 9.2 is the latest iteration of this overview which goes through module by module, screen by screen for most setup and configuration and use cases for SAP Business One.

Here you should be able to find whatever you need for your SAP Business One implementation, service or support needs.

If you want hand holding through your implementation and training, feel free to click on the chat button below.

Microsoft SQL Server 2008 End of Life June 30, 2016

Friday, July 15th, 2016

Microsoft no longer will support SQL Server 2008 or 2008r2.  It does not mean it will stop working, but it does mean that there will be no more support, no patches, no fixes, no security holes fixed and no support for any new operating systems.

If you haven’t done so, it’s critical that you update to at least SQL Server 2012 or 2014.  You’ll need to check with your ERP, CRM or other line of business software developers to ensure the version you are currently on supports the newer versions of SQL or whether you need to update your other business applications at the same time.  This would also apply to Microsoft Dynamics NAV, AX, Epicor, SAP Business One and Sage ERP 100.

For Clients First clients, please contact our support desk or your Customer Account Manager to find out what your options are.  You can do nothing, but you are flirting with a potential disaster. Here are some potential examples:

  • For example, if a major security hole is found by hackers, they will freely be able to infiltrate your system and no fix will be forthcoming from Microsoft.
  • Your server that is running Windows 2008 & SQL 2008 dies.  You can only replace it with Windows 2012.  Will your outdated software support this scenario?  If not, you’ll need to do an emergency upgrade which is very costly, time consuming and can result in many post upgrade problems.
  • You decide your server hardware is outdated and needs upgrading.  You find out, again, you can’t purchase one with Windows Server 2008.  This may mean your current ERP software won’t run on the new server

Give us a call or hit the chat button below if you have any concerns.

Clients First Selected as a “VAR Star” again for 2014

Wednesday, January 21st, 2015

2013AIWe are proud to announce that Clients First Business Solutions was once again selected for this prestige award and membership in an elite group of the top 100 VAR’s in the United States.  This is the 8th year in a row we made the list and again are in the top 20 of the 100 members.

Clients First was selected as a member of the Bob Scott’s VAR Stars for 2014, a group of 100 organizations honored for their accomplishments in the field of midmarket financial software

Members of the VAR Stars were selected based on factors such growth, industry leadership and recognition, and innovation. Selection is not based on revenue and those firms chosen represent a wide range of size and many different software publishers of accounting software.

“Each year, 100 VAR Stars are picked from the best organizations that market financial software. It is always an honor to recognize those who contribute to the development of our business,” Bob Scott said.

About Clients First

Clients First Business Solutions has been a top tier ERP VAR (Value Added Reseller) since 2003 and who’s founders each have over 25 years of industry experience.  Clients First sells, supports, implements, customizes and trains on Microsoft Dynamics AX, Microsoft Dynamics NAV, Epicor ERP, SAP Business One, Sage ERP 100,  Sage ERP X3 and Accumatica.  Clients First specializes in the distribution and manufacturing business sectors.

About Bob Scott

Bob Scott has been informing and entertaining the mid-market financial software community via his email newsletters for 15 years. He has published this information via the “Bob Scott’s Insights” newsletter and website since 2009. He has covered this market for 24 years through print and electronic publications, first as technology editor of Accounting Today and then as the Editor of Accounting Technology from 1997 through 2009. He has covered the traditional tax and accounting profession during the same time and has continued to address that market as executive editor of the Progressive Accountant since 2009.