Clients First USA
Clients First knows their software, but they are also astute business people, and they really understand manufacturing and distribution in particular.
Jimmy Witcher, COO, Merrick
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RansomWare Attacks Up 50% in Last Year

Monday, May 1st, 2017

goldeneye-ransomware-skull.jpg

According to ZDNet, in THIS article, Ransomware attacks are up a whopping 50% over the last year.  They are now the #1 source of data loss and business downtime exceeding all other reasons.

This article gives you the details and even history of RansomWare which actually dates all the way back to 1989.

Ransomware creators are now working with criminal enterprises where instead of selling the Ransomware to the criminals, they take a 50% cut on all proceeds.
On average, Ransomware takes a victim offline for at least a week.  That alone could shutter many small businesses.

The rise of BitCoin has helped Ransomware.  In the earlier days, credit cards were used for payments but most major credit card processing companies banned the use of credit cards for this purpose leaving no way for the creators of Ransomware to get paid for the unlocking keys.  With BitCoin, they have a completely untraceable way of getting paid, although its orders of magnitude harder for the victim to figure out how to buy and transfer BitCoin versus using a credit card.
The best way to avoid Ransomware is via vigilence around your users Internet activities.  The usual warnings of never clicking unknown links in email or web pages.   However, its almost inevitable that someone may not be careful, or may be in a rush and it only takes one person in your office to unleash Ransomware on every computer.

Using our EverSafe! solution, you will get an immediate notification if Ransomware is detected on your network.  At that point, you can remove the Ransomware. Without EverSafe!, removing Ransomware usually leaves your data that has been encrypted, now forever destroyed.
With EverSafe!, you can just restore all of your data how it appeared only minutes before the infection, and you are back up and running with virtually no downtime or data loss.

Upgrading from Microsoft Dynamics GP or SL to NAV

Wednesday, April 26th, 2017

Microsoft currently offers four on-premise ERP solutions as well as two SaaS based solutions.

The four on-premise (Which can also be hosted in the cloud) are: Dynamics Gl, Dynamics SL, Dynamics AX and Dynamix NAV.  The two SaaS solutions are Dynamics 365 for Financials and Dynamics 365 for Operations.

In THIS article we go into significant detail on the history of the various Microsoft Dynamics solutions, where they are targeted and what the future may hold for them.

If you are on Dynamics SL or Dynamics GP, products and want to move to a solution that has a long term development future or the distribution and manufacturing functionality Dynamics AX or NAV provides,  we recommend you take advantage of Microsoft’s “Product Line Transition” promotions.

Customers who are current on product maintenance get full investment credit for the cost of the original ERP purchase.  If you spent $40,000 on Dynamics GP 10 years ago and want to move to say a $55,000 Dynamics NAV solution, you would only have to pay $15,000 to Microsoft for the switch.  Of course some data conversion, implementation and training are involved, but Clients First can help you minimize that effort required.

Besides having a clear charted course for the future of your ERP solution you’ll gain many new advantages.

Some advantages of moving from Dynamics GP or SL to NAV
  • More powerful and flexible multi-dimensional chart of accounts.
    • Imagine being able to ‘slice and dice’ all of your business entities, department, even companies without growing your chart of accounts.  Traditional solutions like GP require thousands of accounts as you add ways to measure you business.  NAV does not.
  • Latest technology to make mobile computing easier including a 100% Web Client option
  • Broad and deep functionality in areas like advanced distribution, replenishment, warehousing etc.
  • The ability to rapidly customize the solution to your unique business including drag and drop workflow and enterprise content management
  • Native integration to Dynamics CRM (Now Dynamics 365 for Sales)
  • Simple powerful reporting via Excel using Jet Reports for NAV.

There are literally hundreds of reasons to switch.  Hit the chat button below to find out more.  We also have extensive free online training and demonstrations at dynamics-nav-training.com

The History of Microsoft Dynamics ERP Systems – SL, GP, AX & NAV

Wednesday, April 26th, 2017

Microsoft has multiple ERP solutions that were acquired at different points in the past.  They had somewhat different target markets and capabilities and there still exists some market confusion, especially with the  similar names.

Microsoft Dynamics SL

Dynamics SL was originally known as Solomon Software and was acquired by Great Plains who was later acquired by Microsoft.  SL is focused on small and midsized companies with a heavy emphasis on Project Accounting.  However, SL’s technology platform has gotten dated and Microsoft outsourced all development on the product years ago.

Microsoft Dynamics GP

Dynamics GP was originally known as Great Plains Dynamics.  At one point, Dynamics was one of the top selling small and mid-market accounting systems and typically was ‘neck and neck’ with State of the Art’s MAS90 (Later to become Sage 100).  It was a very competent general accounting system with basic distribution and manufacturing functionality.  It was based on a language that was built for the solution known as Dexterity.  It’s still sold today, but given that it’s not localized to run outside of the US, it’s not a strategic solution for Microsoft as it moves to the cloud.

Microsoft Dynamics AX

Dynamics AX, originally called Axapta, was a solution that was created by a group of executives who left Navision.  It was later acquired by Navision before Navision was acquired by Microsoft.  Axapta historically focused on complex customization, global implementations and later a strong focus on manufacturing.  Over the years Microsoft has pushed AX upmarket to compete head to head with the likes of Oracle and SAP at large multi-national corporations.  Although it can fit a variety of industries and business sizes, its deep functionality and thus longer implementation times leaves it best in complex multi-plant manufacturing environments and those that need to run one system instance across multiple geographies with multiple localization requirements.

Microsoft Dynamics NAV

Dynamics NAV, formally Navision Financials, was developed by Navision.  It was a solution that introduced many capabilities that have been copied by others since including a multi-dimensional chart of accounts, built in real time summation and analytics for fast summaries and instant drill down anywhere and a rapid development environment designed to be mold-able to a client’s needs rather than a solution that assumes you will change to it’s ‘best practices.’  Over the years, the distribution functionality of NAV was heavily enhanced along with a mid-level range of manufacturing functionality and is ideal for financials only, distribution and light manufacturing companies.

The Future:

Microsoft has known for sometime it needs to streamline its offerings while still not leaving existing clients abandoned.  It’s opportunity to do so became clear while it simultaneously is retooling its solutions to be offered in the cloud.  The fact that Microsoft get’s the majority of its revenues from international sales spells trouble for Dynamics GP & SL because neither solution can be used outside of the US in most cases and are among the only solutions of the hundreds of products Microsoft offers to be in this position.

With Microsoft’s introduction of Dynamics 365 for Financials and Dynamics 365 for Operations, Microsoft has retooled NAV for the small and mid-market cloud ERP market and retooled AX for the upper mid-market and upper market cloud world.

Microsoft has rebuilt the core architectures of NAV & AX to run smoothly in the cloud and to be run completely in a browser.  If you are a mid-size distribution or light manufacturing company, NAV & Dynamics 365 for Financials are the Microsoft solutions to look at today and Dynamics AX and Dynamics 365 for Operations for those with complex manufacturing requirements.

Did you know if you are on Dynamics GP or SL (Great Plains or Solomon), you can get 100% of your license investment applied toward upgrading to NAV or AX?  Read more about it HERE.

Authorized Partner and Certified Consultants for Epicor ERP

Tuesday, April 25th, 2017

Clients First Business Solutions is an Epicor Gold Authorized Implementation Partner and is staffed by 100% Epicor Certified team members for Epicor ERP.

Why being an Epicor ERP Authorized Partner and Certified Consultant is important to you?

There are people and firms claiming to be Epicor consultants throughout the interwebs.  In many cases, they may be someone who had experience implementing Epicor (who knows what version) at an employer or client.  But it doesn’t make them Certified and Authorized.

Certified by Epicor means a consultant has spent literally hundreds, if not thousands of hours over years of time becoming intimately familiar with the inner workings of Epicor ERP and how to properly implement it to ensure satisfied clients.  It’s a massive investment in money and time an Authorized Partner, like Clients First must make on an annual basis to ensure that it is equipped to deliver the highest quality of services at the lowest possible cost.

By making that investment, Epicor rewards an Authorized Partner, like Clients First, with substantial and exclusive resources.  Among these include:

  • Exclusive access to new versions of the software to become trained, experience and certified on it before it is released to the public
  • Extensive interactive meetings, both in person and virtual with Epicor executives to ensure both parties understand what is needed to maximize customer satisfaction
  • Direct access to Epicor ERP documentation, source code and training in order to ensure we can support our clients.  A partner who isn’t authorized cannot access this information.  Unauthorized partners who have done so, have faced serious legal challenges and have put their clients at risk.
  • A significant voice and influence in determining what new features and functionality make it into the product in the future.  When our clients ask us for a capability, we can help ensure your voice is heard loud and clear for future releases.
  • Priority access to Epicor Technical Support.  When we need assistance we can escalate calls rapidly and have the relationships with the ‘experts’ that can get things done.
  • We are a founding member of the Epicor Partner Council and run the collaboration website.  This gives us instant access to hundreds of specialists to help recommend solutions to unique requirements and problems.  Often the results of this collaboration are received much faster and are much more useful on a practical basis than Epicor’s own technical support.
  • We are first in line to be chosen to work with Epicor Direct Sales and Service teams to help with demonstrating and implementing the solution for Epicor’s own direct clients.
  • We provide industry leading video training and demonstration resources for our clients and others at EpicorDemo.com

The Best Part of being an Authorized Partner is being able to Help you, our Client.

While we are partners with Epicor, our strongest partnership is with our Clients.  Hence where the origin of the name Clients First comes from.  Of course we know the details of the Epicor ERP software, but just as important we become a trusted business adviser to your company and get to know the daily works of how you do business.

Whether you select us to initially implement Epicor ERP or to complete an upgrade to the latest release, we give you extensive time with our team.  We use dedicated project managers to ensure our budgets are delivered on-time, on-budget, and with the expected functionality promised.  We ensure that everyone from your executives to your production floor are comfortable with the new solution and sees our team members as an extension of your organization.

When your system is securely hosted by us in the Microsoft Cloud or is protected by our EverSafe Disaster Recovery & Failover solution, you’ll know that we can keep your Epicor ERP system up and running 24×7 with no down time.

The comfort you get from using an Authorized Epicor ERP partner like Clients First Business solutions staffed by Epicor 100% certified experts can allow you to sleep knowing your business is in good hands.  Our existing clients feel this way and ask us to speak with them if you would like.

Click the chat box below to speak with us now!

Epicor Insights… Time is running out, make your plans now!

Friday, April 21st, 2017

Insights 2017—Epicor Customer Conference

May 22-25, 2017      Gaylord Opryland Resort and Convention Center, Nashville, TN

http://www.epicor.com/customers/insights/default.aspx

Make your plans now, you are running out of time:

This year the Epicor Insights 2017 is being held in Nashville, TN.     Epicor Insights is a yearly gathering of over 4000 Epicor Customers, Epicor Partners, and Epicor Employees.   The Epicor conference is hosted by the Epicor Users Group and Epicor Corporation.

Why should your company send people to Insights?

  • Insights is an excellent education opportunity with all of the following brought together in one location:
    • Classes – Dozens of 60-90 minute classes are held. These classes are interactive and allow questions.   These classes are given by other Epicor Customers, Epicor Partners, and Epicor Employees.
    • Hands-On Labs – The labs are more detailed and hands-on with lab exercises to enter into Epicor and view the results. Two people share a computer to perform the exercises.
    • Extended Educations Session-These sessions are offered the Saturday and Sunday prior to the conference. These sessions are much more in-depth than the conference labs.    Each of these training sessions cost an additional $260 over the cost of the conference.  Smaller class size, product-specific training with access to technical experts.
    • Solutions Pavilion – A room where Epicor and the Epicor Alliance partners demo solutions that extend the Epicor application. This is an opportunity to meet face-to-face with personnel to answer your business and technical questions.    During pavilion hours it can be quite busy.  If it is too busy, request a meeting with the person during non-pavilion hours.
    • If your company is running an older version of Vista/Vantage or Epicor 9 this is an excellent opportunity to see the latest Epicor 10 version.
    • Calculate the cost of independent research vs. getting real-time solutions at the conference that can be implemented immediately.
    • Discount if you register four or more employees from your company
    • Opportunity to schedule One-on-One meetings with Epicor executives and subject matter experts.
  • Insights is an excellent networking opportunity.
    • The Insight conference is set up as a conference inside a conference.
      • Attendees are given color coded lanyards to identify the specific Epicor product used. This allows attendees to quickly identify people running the same software.
      • Breakfast and Lunch tables are separated so attendees can sit with people using the same Epicor product.
    • Social networking.
      • In a short amount of time you will meet other attendees using the same Epicor product that you are.
      • From questions asked in classes you will identify attendees having some of the same issues that your company is having. You will also be able to identify the attendees that have found solutions for some of these issues.   After the class, many impromptu meetings are held in the hallways based on these questions.
      • Chance to meet Epicor employees that you may have only talked to on the phone.

The Agenda Builder portal is now available to start creating you conference agenda.    The Agenda Builder App is available to download.  With this App you can use your smartphone/iPad while at the conference to:

  • Go to your preselected classes and receive any last minute Conference changes/announcements
  • Connect with fellow attendees and exhibitors
  • Download presentations and documents

 

For more details go to        http://www.epicor.com/customers/insights/default.aspx