Our warehouse is disorganized and we can’t find inventory in a timely fashion…and sometimes our software shows we have the item and it turns out we don’t. This has caused immense frustration for our customers who aren’t receiving their order on the promised date and, sometimes, don’t receive it at all. We just lost our biggest customer because of this

Warehouse management software, along with properly designed bin locations and bar code technology, can help to ensure maximum customer retention as a result of accurate order promising and consistently fulfilling delivery service levels.