Project Description

To maximize the value of any Microsoft Dynamics ERP system, you have to be able to customize the application to improve the overall user experience and provide the flexibility needed for agile and effective operations. After all, no two organizations are the same — each one has its own individual processes, procedures and goals. A good ERP system should offer you the ability to tailor its features in order to provide greater functionality and ease of use.

As a result, extensions enable users to customize their systems to meet their organization’s specific needs. Building on this concept, with Dynamics 365 Business Central implementation, organizations can use extensions, apps and other customizations to create the ideal user environment.

So exactly how can extensions enhance a Dynamics 365 Business Central deployment — and what types of extensions are available for this ERP system?

1. Connect Apps

In any business — regardless of the industry — interconnectivity is key. Organizations frequently utilize multiple applications that are integrated to create seamless processes that enable efficient workflows. As such, much of their virtual workspace is interconnected.

To keep the various elements structured, you need one centralized midpoint to tie everything together. Connect Apps serves as a facilitator that links third-party services to Dynamics 365 Business Central, tying any online processes into the ERP system by means of connection points. As a result, organizations don’t need any complex modifications to create a more unified and organized system for their work environments.

2. Add-Ons/ISV Solutions

Both ERP partners and organizations always have functionality top of mind when it comes to implementing an ERP solution. And since every organization has its own unique requirements, it’s frequently necessary for them to select add-ons or independent software vendor — ISV — solutions to expand on the fundamental functionality provided by the ERP system.

Using add-ons, organizations can integrate a wide range of features into their ERP systems — for example, project management, process control and compliance management solutions. This combination results in a more comprehensive system with better functionality and a superior user interface. In short, the ERP system becomes more customized to suit the organization’s unique needs and, by extension, helps promote stronger business outcomes.

3. Embed Apps

With every client, there’s a specific set of circumstances unique to their system, and these unique elements require customized components. When you want an ERP system that covers an “end-to-end” process, these customized components fill an important void.

In crafting the solution desired by our clients, Embed Apps allow for a link between all components in a system. While it’s unrelated to how the solution was implemented, this setup can significantly improve the overall outcome for your business. Rather than having an ERP that’s lacking in core elements for your particular business, you can create an embedded app. The outcome is a fully integrated system that’s designed to further your organization’s objectives and achieve maximum results.

4. Per-Tenant Customizations

The majority of organizations customize their Dynamics 365 Business Central deployment to improve the user experience and provide a more flexible system. And while add-ons and apps can provide additional modifications, the overall objective is to create an ERP system that fits the organization’s outlook and aligns with how it works. To this end, it’s possible to make multiple customizations in Business Central that fulfill specific roles and tasks. These additional adjustments enable an organization to create the ideal environment for its system while equipping its staff with a more agile solution.

By creating modifications in hosted sandbox environments — or docker containers — developers can test them before applying them to the ERP system. This process helps prevent potential issues from arising during the application process while enabling more efficient installations with fewer errors. Then, when applied as extensions, they can subsequently be used by the rest of the staff.

Dynamics 365 Business Central Value for Your Organization

Each of these four types of extensions can be developed in a custom environment where it can be fine-tuned to create the ideal result. Although the process might seem technical at first glance, extensions can generally be designed without much background or experience in developing. And when combined, these different types of extensions can provide the additional functionality and customization that businesses need to truly make the most of their ERP systems.

With all the tools provided to fully customize the ERP system to each organization’s specific needs, Dynamics 365 Business Central is a comprehensive solution that can cater to businesses of all sizes, regardless of their industry. To learn more, please contact us today.