Customer Story

QALO

Startup Silicone Ring Company Rapidly Expands Retail Operations with SAP Business One and Clients First

Clients First helps QALO set up automated processes and manage retail operations in SAP Business One to lay the foundation for growth.

Product SAP Business One
Company QALO
Industry Retail
Name Erik Worley
Job Operational Systems Architect
Role IT

SAP Business One was the perfect choice because it’s easy to navigate and the interface very simple.”

Erik Worley Operational Systems Architect

The Challenge

In 2013, the founders of QALO decided that the traditional wedding band was not for them and set out to make a functional alternative that would fit their active lifestyles. QALO stands for “Quality Athletics Love Outdoors” and that’s exactly what their unique silicone rings are designed for.

As a small business, they needed a flexible business management system to help manage their day-to-day operations. QALO chose to implement SAP Business One after Clients First showed them how the system could fit their current needs and grow with them as those needs changed in the future. “Being a small business, your challenges are that you create the processes as you go,” says Erik Worley, Operation Systems Architect at QALO. “Clients First helped us understand the function of SAP Business One and how it would allow us to evolve our processes.”

The Solution

SAP Business One was the right choice for the small California-based business because its simple user interface and flexible functionality allowed them to create their own way as a new business. With help from Clients First, they were able to establish their business and rapidly expand their retail operations. Although the company’s retail side is a much more extensive process than eCommerce, SAP Business One has simplified and automated the entire process significantly. According to President and Co-Founder KC Holiday, “SAP Business One gives us the opportunity to make sure it’s not as complicated as it needs to be and that it actually becomes a very fluid, automated process.”

The Result

SAP Business One has provided the platform for QALO to grow exponentially. From a few people in a tiny office to over 60 employees, QALO rings come in over 30 styles and colors, and are worn by hundreds of professional athletes and thousands of happily committed customers.

Being a small business, you create the processes as you go. Clients First helped us understand the function of SAP Business One and how it would allow us to evolve our processes.

Erik Worley Operational Systems Architect