Clients First USA

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.
Paul Hawken
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Thomas R. Falteich :: Vice President of Customer Service


Thomas R. Falteich holds a Bachelor of Arts degree in Accounting, a Bachelor of Science degree in Management Science and a Masters degree in Information Systems.

Tom is a former adjunct faculty member of the Iacocca Institute for global manufacturing competitiveness. He is a member of the Society of Manufacturing Engineers, the Organization for Systems Designers, and the National Security Industrial Association (NSIA). Tom was also on the editorial and advisory board for the Institute for Manufacturing Excellence, is a trainer for the American Product and Inventory Control Society (APICS) and frequently speaks at professional associations. In addition, Tom obtained expertise and/or certifications in products including Mapics, SAP R3, Siebel, Pivotal, Microsoft CRM, and Microsoft Navision.

His industry experience includes electronics, chemical, biotech, pharmaceutical, defense, textile/apparel, discrete manufacturing, automotive, consumer products, financial and others. He has worked with International companies such as AT&T, EDS, Bose, Dow Corning, Texas Instruments, Mack Trucks, Steel Case, General Motors, Textile Clothing Technology Corporation, Rockwell, Boeing North America, Lockheed Martin, and Hughes Electronics. Tom has worked with small to mid-sized organizations all throughout the eastern United States.

Tom most recently led the National Front Office Solutions Practice and was Senior Consultant of the Manufacturing Solution Team at Aston Group (USA), an international systems integration and consulting firm specializing in Information Technology assessments, Manufacturing Systems, Software Development, System Designs, and Network Management focused on Microsoft Business Solution's ERP products (Great Plains, Attain, and Axapta).

Tom is a founder of Clients First New Jersey and holds a seat on the Senior Management Team.