Services—Overview

Clients First Business Solutions, LLC was founded by visionaries bringing expertise honed from their experience in a number of nationally recognized software sales and implementation businesses.

What was discovered from literally thousands of engagements was that software, no matter how proficient, had little to do with the success or failure of a project.  In fact, success was almost entirely determined by the people and methodology utilized from the first client contact through the project’s completion.

We also found that although customers often name cost as their primary concern in choosing software, the real issue at hand is risk.  Of the many risks involved in implementing any IT project, the greatest are cost overruns, late delivery, and lack of functionality.

Clients First Success™ Methodology

Advancing your business through new software and technology requires an investment of both money and time.  At Clients First, we are continually finding new ways to implement solutions that reduce business disruption and provide rapid results.

Clients First utilizes the SDbT SUCCESS methodology tested and proven in scores of application software VAR's (Value Added Resellers) nationwide.  This methodology ensures that from our first contact with you, through ‘handing over the keys’ of the new system, we follow a consistent repeatable process that guarantees: that you choose the right system, that it is customized to fit all your critical business processes, and that it is delivered on-time, within budget, and with full functionality.

The Process

When you work with the Clients First team, you will be assigned a project manager who understands your business and is fully educated in our methodologies. The project manager, a stakeholder in your business, handpicks the team of experts best suited to your project. 

Our nimble and focused group works in unison to build enduring solutions for your company.  This team is well-versed in data conversion, integration, business processes, systems engineering and the latest e-business trends and technologies.

You will always have the depth and breadth of talent necessary to put your e-business solutions in place on time and on budget.  Clients First will be there to support you before, during and after your systems go live.

The Implementation Team

Your Clients First Team bring the following areas of expertise:

Project Management - Your project manager serves as your single point of contact, working with you to establish goals, analyze business processes and measure results. The project manager, from beginning to end, marshals the appropriate Clients First resources, organizes the implementation process and keeps the project on schedule.  As a stakeholder, he knows this project has to not just meet but exceed your expectations.

Application Consulting - Our applications consultants deliver specific industry and technical expertise in the areas of finance, distribution, manufacturing and customer service. True professionals, they are adept at solving business problems, bringing ample industry experience and in-depth functional knowledge.

System Engineering - Working as part of your project team, our systems engineers survey your current computing environment and make recommendations to optimize operations for the chosen application. The result? You'll have the most stable and reliable platform from which to run your business.

Custom Development - The Clients First development team follows the best practices for design, development, documentation and quality assurance to satisfy your unique system requirements. The team, through years of experience and our partnerships with Microsoft and Best, possesses an intimate knowledge of the software we implement.  Regardless of what degree of customization you require, we guarantee we will save you  time and money.