Clients First USA

Clients First brings very talented people and regimented business practices to the table, and have always given us excellent value and tangible business results. We consider them a valued business partner.
Bill Schineller, VP of IT, Twinings NA
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Proven Methodology


As a group of experienced software professionals, the team at Clients First has learned a thing or two about successful projects. Through our years of experience and the completion of countless engagements, we have come to realize that the success of a project has little to do with the selected software. Project success is almost always the result of a good project team and adherence to a proven methodology.

To mitigate the common risks associated with technology implementations, namely cost overruns, late delivery and a lack of functionality, Clients First utilizes our OnTrack Methodology (formerly known as the Success Methodology). This project methodology was specifically designed for mid market technology implementations. By following the OnTrack Methodology we are able to follow a consistent, repeatable process that ensures we help you select the right software, make appropriate customizations and deliver your project on time and on budget.

From the moment you engage Clients First you will be assigned a dedicated project manager who takes responsibility for your project. We assign project managers based on expertise, which means you not only get a resource that is educated in our methodology but one who knows your industry as well. The project manager will hand select the rest of your project team and ensure you have the right combination of experience, creativity and expertise to make your project run smoothly from start to finish. Your team will be well versed in business processes, data conversion, third party systems integration, hardware infrastructure and the latest e-business trends and technologies.

At Clients First, we don't just deliver projects. We build relationships for life. For us, success does not simply mean a completed implementation. It means a fully satisfied client who has confidence in the entire process and who feels heard and supported throughout the entire project lifecycle.