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MAS500
Customer Relationship Management |
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Customer Support |
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Sales and Marketing
deliver customers to your business — but your
Customer Support department keeps them with you for
the long haul. With the costs of acquiring customers
5–10 times higher than retaining them, support
solutions designed to build lasting relationships
with your customers have a tremendous impact on the
bottom line.
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eCustomer |
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The MAS 500 eCustomer
e-commerce module brings the power of the Internet
and fully integrated Web-based technologies to your
business. This module offers flexibility and ease of
use for you and your clients to conduct business
over your Web site. Through a business-to-business
storefront, customers can order items from a general
catalog that you can customize for your Web site.
When they’re ready to purchase, they simply submit
the order and receive an immediate confirmation.
When the order is accepted, they receive an
automatic e-mail acknowledgement.
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eSalesforce |
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The newest MAS 500
module, eSalesforce, will empower your salespeople
with a level of efficiency, productivity, and
customer service that is sure to boost sales. With
eSalesforce, you can keep your sales team in the
field and help them maximize their selling
opportunities. eSalesforce empowers your salespeople
with real-time remote access to critical customer
account information and the ability to perform
essential sales activities, including placing
orders, checking order and shipment status, as well
as managing invoicing, payment, and credit history.
Down-time turns into up-time when your sales team
has remote access to their accounts. Whether you’re
on the road, in the air, or at home, eSalesforce
ensures that you can keep up with new opportunities,
manage forecasts, and review sales and commission
results.
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Sales Management |
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MAS 500 Sales
Management helps you to effectively manage all
aspects of the sales cycle. It standardizes key
sales functions by automating activities such as
account and opportunity management, quote and
proposal generation, scheduling, forecasting, and
reporting. The Sales Management module, Powered by
SalesLogix, gives your sales team a holistic
customer view so they can have more meaningful
interactions with customers and prospects — and
close new business. Most importantly, it is easy to
use, so sales professionals have more time to do
what they do best — sell. Complete Web integration
and advanced remote synchronization keep your sales
team connected and informed.
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