Clients First USA
Clients First knows their software, but they are also astute business people, and they really understand manufacturing and distribution in particular.
Jimmy Witcher, COO, Merrick
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Posts Tagged ‘alabama’

Efficiency Never Goes Out of Style

Saturday, August 8th, 2009

Today’s business world is filled with buzz words that change from year to year as business improvement techniques come and go. I recently read an article on résumés that emphasized such terms as “team player”, “results oriented”, etc., have gone the way of the dinosaurs. Process improvement models such as TQM (Total Quality Management) have given way to Six Sigma, and JIT (Just in Time) to Lean Manufacturing. But the processes themselves have never gone out of style, and never will, although the next management fad may hang a different moniker on them and package them in a slightly different way. Efficiency and process improvement will never become obsolete, no matter what you call them.

When you purchased your current software system, you went through an installation process with the help of your Clients First implementation team where you defined your requirements, configured your software, set up your processes, and trained your employees. For the first few months on the system, your Clients First software support team helped you work on your issues, write or modify reports, and get to the point where you are probably pretty self sufficient, depending on the size of the company and the role of internal IT staff.

If you have a ‘mature’ implementation, you probably only call Clients First when you have a problem or software related issue. But did you know that we’re much more than “Software Repair People”, we’re Consultants and can help you with your business process requirements beyond your software related needs. If fact, as your business partner, we have a more in-depth perspective of your company than you probably realize. Not only can we do an Account Checkup to see if you’re using your software to its full potential, but we can help you when you’re planning on adding product lines, changing the way you do business, acquiring subsidiaries, downsizing and needing to streamline processes, just about anything that has to do with business processes. There is no need to go to an outside consultancy firm, when you’ve already got one that knows your business, but is still far enough removed from day-to-day operations to provide the objective eye you often need when trying to make improvements.

Is it taking too long to get an order out the door? Do you need a job description for an IT employee? Do you need assistance doing long term planning? Are you adding a department and need to develop process flows? Has the way your company does business changed? Are you using workarounds because you believe your software doesn’t support a function? Has your system been implemented for more than 2 years without a review to ensure that you’re using it in the most efficient way? We’re your business partner and many of our Project Leaders and Implementers are also Business Process Consultants. Call us in the planning stages and we will probably be able to save you a lot of pain later on. Don’t know what your pain is? Call us, and we’ll help you define your pain areas and develop a plan to remediate them. Don’t think your primary support rep has the knowledge? Call and find out. If the primary doesn’t, he/she will bring in someone from our staff that can help you out.

So whether you call if efficiency, good organization, total quality or whatever word they use next week, let Clients First help ensure that it describes you.

Please contact Clients First for more information.  Thanks to Karen Wevick from our Alabama office.

Microsoft Dynamics AX & NAV (Navision) Sales and Product Configurator

Friday, July 24th, 2009

Sales and Product Configurator

Does your ‘make-to-order’ or ‘engineer-to-order’ product come with a variety of options that change each time a product is ordered? Do you need to establish rules to know when you can select which o-ring to use based on product usage and rating? Do you need to create configurable subassemblies as well as top assemblies? Do you populate a project sales order comprised of various products that have specific rules guiding their usage together? Do you want to use a specific numbering series for different items? Do you need the most flexible solution available to run your business, whether it is furniture, pumps, golf carts, or anything else you can manufacture? Look no further.

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The e-Con Sales and Product Configurator for Microsoft Dynamics NAV (Navision) and AX (Axapta) is a Web-based configurator that allows manufacturing, distribution, and service companies to configure products, services, quotations, and prices with ease and flexibility. It is fully integrated with NAV and AX, providing a seamless solution for your configurator needs. Our clients have presented a number of challenges for this solution and e-Con has met every one, handling highly complex products as well as relatively simple ones. Check out the link below for a product brochure and call us or EMAIL us for more information.

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Brochure is HERE

The MIS Group Closes It’s Doors without Warning

Monday, July 6th, 2009

July 6, 2009- In an unprecedented way, the MIS Group, one of Sage’s largest national VAR’s has gone out of business with no warning or take down period.  They were Sage Business Partner of the Year in 2008 and were based out of Dallas Texas with regional offices throughout the country. Employees were told the morning of the closing and the locks on the doors were changed.  The website went down without a notice as of the time of this writing, beyond their home page here at www.misgroupusa.com

If you are a client of The MIS Group, contact us at our closest office HERE and we’ll be happy to evaluate your current situation and assist you in a smooth transition to our financially healthy team.  Unlike the highly leveraged model of some of these ‘super var’s’ Clients First approach has always been based around shared equity and thus can sustain poor economic conditions much better than these firms.

The official press release is here.

MIS Group Goes out of business

Distribution Software: Where Does It Fit Into the ERP Landscape?

Thursday, June 11th, 2009
Summary: Many ERP vendors offer distribution software as part of their suite of enterprise applications.  What types of solutions are available and what kind of functionality do you look for in a distribution software solution?  Read on for more information.

headerbar-distribution-right Distribution Software: An ERP Asset

There are many, many distribution software packages on the market today – all delivering tremendous value to the companies who purchase and utilize them. No matter how big or small their operations may be, wholesalers, third-party or outsourced logistics service providers, and other types of distributors can benefit greatly from the implementation of a distribution software solution.

Some of these available distribution software systems are offered by smaller, specialty vendors who sell their solutions as stand-alone applications. These providers leverage their industry expertise, as well as the first hand experience and the “best practices” knowledge they’ve gained by working closely with their customers. On the flip side they are often poorly financed, built on outdated technologies and may not have the staying power of the ‘big boys’ like SAP, Microsoft or Sage in the Mid-Market

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Microsoft Dynamics NAV (Navision)- Go Green with it.

Friday, May 8th, 2009

Going Green is about running your business in an environmentally friendly way. Microsoft Dynamics NAV (Navision) can play a major role by protecting the environment through an almost paperless business operation. Think of all the paper a typical business generates: quotes, purchase orders, invoices, shipping documents, sales orders, order confirmation, invoices, statements, credit memos, reports … and list goes on. Not only are all these printed documents a consumption of our natural resources, but think about the cost of labor to handle each document as well as the cost of storage, and ultimately disposal.
Our Going Green approach with Microsoft Dynamics NAV (Navision) will demonstrate how to run a paperless business operation. This free webinar will also show how to send and receive EDI documents saving time, labor, and reducing manual errors. The session will also show and discuss how document management functionality enables the storage and retrieval of business documents online. This educational event is open to anyone using or having an interest in Microsoft Dynamics NAV.

Join our FREE Coffee with Chris webinar on May 28th by emailing Donna Figliola or call her at (732) 970-1450 X9962.