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‘SAGE’ Category

‘Petya’ Ransomware Outbreak Goes Global

Wednesday, June 28th, 2017

As you are may be aware, ‘Petya’ is the latest global Ransomware outbreak.  Just a month ago it was WannaCry.  Petya does WannaCry one better.  Instead of merely encrypting all your data files on all vulnerable servers and computers on your network, it makes them unbootable without paying the ransom and even then the odds of a successful unlock are less than 50%.

If you run the latest Windows operating systems and have automatic updating turned on you should be protected from this variant.  If you don’t you may be exposed to severe risk. Regardless, Ransomware is hands down the #1 source of unexpected IT data loss and downtime and is a much more likely risk than fire or natural disaster.

How to permanently protect yourself against this and future Ransomware as well as other IT disasters such as crashed drives, human error, fire, flood etc.

This week it’s Petya but you never know what is going to happen to your IT systems or when.  We’ve seen a $2 part in a sprinkler head break and flood a server room on a Friday night leading to IT disaster.

Clients First’s EverSafe solution is a hardware, software and services solution that actively protects you against all unexpected IT downtime.  Even if some of your key applications are in the cloud, it’s likely you still have some data and systems on-premise.

EverSafe continually backs up or ‘snapshots’ your entire IT infrastructure, including your ERP software as frequently as every 5 minutes.  It actively looks at the backed up data and will send out immediate alerts to you as well as us if it detects the latest snapshot has files being affected by RansomWare.  In the event this occurs, we can track down the source machine, address the infection, while simultaneously restoring all the affected files quickly from the last unaffected backup.

If one or more of your servers suffers a failure like a crashed hard drive, the EverSafe device can boot up a 5 minute old ‘clone’ of the affected server(s) and be online servicing your users again literally in minutes.

If you had a site disaster like a fire or flood, we can boot up the backups we are continually sending to our cloud data centers.  They will run on the EverSafe enterprise hardware in the cloud and your users can work from home or alternate locations until your facility is moved or repaired.

To learn more or see a demo, check out www.eversafe-backup.com  If you have any questions about this or any other IT related issues or needs, please contact me at mchinsky@clientsfirst-us.com

RansomWare Attacks Up 50% in Last Year

Monday, May 1st, 2017

goldeneye-ransomware-skull.jpg

According to ZDNet, in THIS article, Ransomware attacks are up a whopping 50% over the last year.  They are now the #1 source of data loss and business downtime exceeding all other reasons.

This article gives you the details and even history of RansomWare which actually dates all the way back to 1989.

Ransomware creators are now working with criminal enterprises where instead of selling the Ransomware to the criminals, they take a 50% cut on all proceeds.
On average, Ransomware takes a victim offline for at least a week.  That alone could shutter many small businesses.

The rise of BitCoin has helped Ransomware.  In the earlier days, credit cards were used for payments but most major credit card processing companies banned the use of credit cards for this purpose leaving no way for the creators of Ransomware to get paid for the unlocking keys.  With BitCoin, they have a completely untraceable way of getting paid, although its orders of magnitude harder for the victim to figure out how to buy and transfer BitCoin versus using a credit card.
The best way to avoid Ransomware is via vigilence around your users Internet activities.  The usual warnings of never clicking unknown links in email or web pages.   However, its almost inevitable that someone may not be careful, or may be in a rush and it only takes one person in your office to unleash Ransomware on every computer.

Using our EverSafe! solution, you will get an immediate notification if Ransomware is detected on your network.  At that point, you can remove the Ransomware. Without EverSafe!, removing Ransomware usually leaves your data that has been encrypted, now forever destroyed.
With EverSafe!, you can just restore all of your data how it appeared only minutes before the infection, and you are back up and running with virtually no downtime or data loss.

Microsoft SQL Server 2008 End of Life June 30, 2016

Friday, July 15th, 2016

Microsoft no longer will support SQL Server 2008 or 2008r2.  It does not mean it will stop working, but it does mean that there will be no more support, no patches, no fixes, no security holes fixed and no support for any new operating systems.

If you haven’t done so, it’s critical that you update to at least SQL Server 2012 or 2014.  You’ll need to check with your ERP, CRM or other line of business software developers to ensure the version you are currently on supports the newer versions of SQL or whether you need to update your other business applications at the same time.  This would also apply to Microsoft Dynamics NAV, AX, Epicor, SAP Business One and Sage ERP 100.

For Clients First clients, please contact our support desk or your Customer Account Manager to find out what your options are.  You can do nothing, but you are flirting with a potential disaster. Here are some potential examples:

  • For example, if a major security hole is found by hackers, they will freely be able to infiltrate your system and no fix will be forthcoming from Microsoft.
  • Your server that is running Windows 2008 & SQL 2008 dies.  You can only replace it with Windows 2012.  Will your outdated software support this scenario?  If not, you’ll need to do an emergency upgrade which is very costly, time consuming and can result in many post upgrade problems.
  • You decide your server hardware is outdated and needs upgrading.  You find out, again, you can’t purchase one with Windows Server 2008.  This may mean your current ERP software won’t run on the new server

Give us a call or hit the chat button below if you have any concerns.

What’s New in Sage ERP 100 through Version 4.00 to Sage ERP 100 2015

Tuesday, March 10th, 2015

A great document showing the workflow and functionality changes that have occured since Sage MAS90 & Sage MAS200 4.00 all the way through Sage ERP 100.

Using this document you can see all the functionality that you might be missing from the version you are currently on to the most current version.  Simply upgrade (we can help) and you’ll get the ‘delta’ in functionality.

Sage ERP 100 Upgrade Guide

Tasks open without focus on the foreground screen or minimized when using Terminal Server 2008

Friday, February 27th, 2015

 

For Sage ERP 100, MAS90, or MAS200

Version Reported: 4.40

Subject:

Tasks open minimized or "out of focus" when connecting through Windows 2008 Terminal Server

Possible Resolution:

Note: Use extreme caution when editing the registry. If the registry is edited incorrectly, Windows may not function properly or may not run at all. Sage Customer Support is not responsible for assisting with editing the registry. Always back up the registry before accessing it. If necessary, seek the assistance of a qualified computer technician.

Modify ForegroundLockTimeout regkey for each remote user.

  1. Go to Start | Run |.
  2. Type Regedit.
  3. Browse to HKEY_CURRENT_USER\Control Panel\Desktop.
  4. Double-click ForegroundLockTimeout.
  5. Enter 0 in the Value Data field (leave as Hexadecimal).
  6. Click OK and exit Registry Editor.
  7. Repeat steps 1 thru 6 for each remote user session.

NOTE: You can also create a Group Policy for Remote users that modifies this key for ALL remote users. This way you won’t need to log in each user one-by-one to make changes to their registry key.