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Clients First knows their software, but they are also astute business people, and they really understand manufacturing and distribution in particular.
Jimmy Witcher, COO, Merrick
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‘Tech News’ Category

RansomWare Attacks Up 50% in Last Year

Monday, May 1st, 2017


According to ZDNet, in THIS article, Ransomware attacks are up a whopping 50% over the last year.  They are now the #1 source of data loss and business downtime exceeding all other reasons.

This article gives you the details and even history of RansomWare which actually dates all the way back to 1989.

Ransomware creators are now working with criminal enterprises where instead of selling the Ransomware to the criminals, they take a 50% cut on all proceeds.
On average, Ransomware takes a victim offline for at least a week.  That alone could shutter many small businesses.

The rise of BitCoin has helped Ransomware.  In the earlier days, credit cards were used for payments but most major credit card processing companies banned the use of credit cards for this purpose leaving no way for the creators of Ransomware to get paid for the unlocking keys.  With BitCoin, they have a completely untraceable way of getting paid, although its orders of magnitude harder for the victim to figure out how to buy and transfer BitCoin versus using a credit card.
The best way to avoid Ransomware is via vigilence around your users Internet activities.  The usual warnings of never clicking unknown links in email or web pages.   However, its almost inevitable that someone may not be careful, or may be in a rush and it only takes one person in your office to unleash Ransomware on every computer.

Using our EverSafe! solution, you will get an immediate notification if Ransomware is detected on your network.  At that point, you can remove the Ransomware. Without EverSafe!, removing Ransomware usually leaves your data that has been encrypted, now forever destroyed.
With EverSafe!, you can just restore all of your data how it appeared only minutes before the infection, and you are back up and running with virtually no downtime or data loss.

Has the Press ‘Jumped The Shark’ on the iPhone?

Monday, September 17th, 2012

Note:  This is just my personal musings and not the official opinion of  Clients First.

I just don’t get it.  Maybe the press is jumping the shark finally with Apple.  If Apple created a brick with a Logo on it, they would sell 2 million units because of all the fan boys waiting to buy, and many paying $650 because their 2 year contracts aren’t due yet.

Maybe it’s me but I have no ‘phone envy’ when I saw the Iphone 5 vs. my Samsung Galaxy S3….After 2 years of the Iphone 4/4s, what do you get…

1) .5″ of screen length (not width), making it still smaller than the vast majority of alternatives from every other mfg.  If your a small person, with small hands and 20/20 eyesight, this is great for you.  Not so much for my 46 year old reading glasses eyes however.


Affordable Mobile Credit Card Processing for you iPhone, Android or Blackberry Device from Sage

Monday, February 7th, 2011

Sage Payment Services has announced a new app, program and hardware to take payments from all of the leading smartphones and even the ipad.  Most existing solutions are a bundle of components and have steep fees buried into it for the ‘luxury’ of taking credit cards in a mobile scenario like a trade show, or even a Botox Party Smile.

Sage Payment Services is owned by the same Sage that publishes MAS 90, MAS 200, MAS 500.  However, this application will work with any ERP application that can import payments such as Epicor, Microsoft Dynamics NAV, AX, or SAP Business One.

We have seen that Sage Payment Services (SPS) has historically been very competitive with all of the major players out there.  Sage has their own platform and is not reselling a 3rd parties solution with this. If you look at the Total Cost of Ownership (TCO) which combines per transaction fees and monthly fees, the SPS solution is likely to cost less than any other available and one solution works on almost all Smartphone platforms.

Contact us at 732-970-1450 for more information or a quote.  The official product slick is below:

Sage Mobile Payments Slick

Windows 7 Release Candidate out Today…Bummer, no upgrade path in future.

Thursday, April 30th, 2009

According to this ZDNet article the Release Candidate of Windows 7 will be released to technet and MSDN today and to the public on May 5th, 2009.

You can read the details in the article, but the biggest issue is there will be no easy upgrade path from the RC to the shipping product.  I knew there was no upgrade from the Beta to the RC, but to not have the RC to Final upgrade means those of us who have found Windows 7 to be solid and excellent can’t really start using it on a production machine unless you want to start all over again when the final product ships.

That would mean basiclly reformatting, reinstalling all your applications, re-personalizing etc.   So essentially this is still a test only product and I know many where hoping for more.

Oh well…The saga continues.

The Pro’s and Con’s of SSD’s (Solid State Drives)

Sunday, January 11th, 2009
Thanks to Bryan Lambert at for this article on this rapidly up and coming technology that will transform computers in the next decade.  SSD’s will make applications like MAS90 and MAS200 run much faster since you have multiple people accessing multiple files simultaneously in one database on one drive.  Normal Hard Drives have to constantly physically seek back and fourth over the disk to serve up data. SSD’s can do much faster since there is nothing physically moving.

There’s been a lot of hype lately about solid state hard drives as well as a lot of computers offering them as an option. What exactly are solid state hard drives, what are their pros and cons over standard mechanical hard drives? In this Tech Tip, we’ll take a look at these drives that seems to have mysteriously appeared on the scene in the last year.

Well…What are They?

So, exactly what are solid state hard drives? Quite simply, they are hard drives that use memory chips instead of a spinning platter that a standard mechanical hard drive would use. Often abbreviated as SSD, solid state drives have actually been around for a while, but have only started hitting it big on the consumer level in the last year or so. Some of the enterprise level (server room) solid state drives may use the same kind of memory that a computer uses as their main memory (called DRAM – which has to use a small battery to keep the contents intact), or flash memory chips (much like what is used in a digital camera or USB flash drive). Most solid state drives that are used in consumer level computers (the rest of us) use flash memory, so the remainder of this Tech Tip will deal with that type. So, let’s look at some pros for using solid state drives.

The Good

There are some very obvious advantages over a standard mechanical hard drive. First off, they’re solid state! That is, there are no moving parts, no spinning platter, no actuator arm, no motor, no nothing – just a bank of memory chips – this means that there is a much higher degree of mechanical reliability. Because they’re just a bank of chips, there is no time used to spin up the hard drive, it is just up and ready as soon as it is powered. Also, because there is no time spent for the actuator arm to read information off the platter, solid state drives can read much, much faster than a standard mechanical hard drive. Another nice advantage is because there is no spinning motor, there is no noise generated by the solid state drive (though some may incorporate a small cooling fan, that is nothing compared to the noise generated by a disc spinning at 7200 RPM). In addition, file fragmentation has very little impact on a solid state drive because of the very constant seek time performance of this type of drives. Solid state drives are also able to withstand shock and temperature extremes better than a mechanical drive, an important consideration if ever dropped.

The Not So Good

They wear out – or more to the point, the individual bits after a while can’t be erased and written to again. Flash memory quite simply has a limited number of times that information can be written to a location (a bit). Most consumer drives on the market today can handle about 10,000 writes to a bit. Once that spot is used up, it can never be used again. The good news is that there are a variety of techniques that engineers have developed to help combat this issue. The first thing is better flash chips. The chips used today are much better then the chips used in the first solid state drives that appeared a while ago on the enterprise level. Also, some drives employ extra memory chips to replace the bits that may go out. Many also employ wear leveling techniques that help wear the chips evenly. Another plus is that drives are larger and larger, so there are many of these bits to go around. Unfortunately, there doesn’t seem to be any consensus on what this means in practical, real world terms. How long will a drive last used with a standard operating systems, in a standard computer? Different sites have different answers, some saying as little as a year, while others up to five years (with normal usage).
There are also a few other cons to be aware of for flash based solid state drives. The first is that there are two primary types of flash memory used in solid state drives. The more prevalent MLC type tends to be slower, and have really long write times. In fact, the write times on MLC based drives are slower then standard hard drives and are not usually recommended for using as a primary drive with an operating system installed (but do work great as storage drives, because once that information is written, it can be retrieved very quickly). The other type (called SLC) has faster write times, but tends to be much more expensive than the MLC drives. This actually brings up the second point, even with costs coming down, even the cheapest MLC based solid state drive will be much more expensive than an equivalent sized mechanical drive (in fact, much, much more expensive) and the price differential really jumps with SLC based drives. Another point to consider is that solid state drives don’t have the capacity of mechanical drives, though the gap is rapidly closing. This means that you can pay the same amount of money for a 32GB solid state drive that you may be paying for a 320GB mechanical drive.

Final Thoughts

Ok, you’ve probably noticed that two paragraphs were spent on the cons verses the pros on solid state drives. Should this mean that you may want to wait for newer, better, faster, cheaper SSDs to come out? Not at all, if you wait for something based on these factors, you’ll be waiting forever. If you want to make the plunge now, go on ahead. If you want the higher capacity of a mechanical drive, there’s nothing wrong with that either. But if looking for a drive, just be aware of what to look for, what the pros and cons are, and you’ll be sure to get just the drive you need – whether mechanical or solid state.