<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Clients First US Blog &#187; Field Service</title>
	<atom:link href="http://www.clientsfirst-us.com/blog/category/industries/field-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.clientsfirst-us.com/blog</link>
	<description></description>
	<lastBuildDate>Tue, 07 Feb 2012 20:05:36 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.1.2</generator>
		<item>
		<title>Service Industry Benchmarking Report</title>
		<link>http://www.clientsfirst-us.com/blog/partners-perspective/industry-insights/service-industry-benchmarking-report/</link>
		<comments>http://www.clientsfirst-us.com/blog/partners-perspective/industry-insights/service-industry-benchmarking-report/#comments</comments>
		<pubDate>Mon, 27 Jul 2009 21:03:15 +0000</pubDate>
		<dc:creator>Donald Clark</dc:creator>
				<category><![CDATA[Field Service]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[Other]]></category>
		<category><![CDATA[Benchmark]]></category>
		<category><![CDATA[ca]]></category>
		<category><![CDATA[california]]></category>
		<category><![CDATA[new jersey]]></category>
		<category><![CDATA[new york]]></category>
		<category><![CDATA[nj]]></category>
		<category><![CDATA[ny]]></category>
		<category><![CDATA[Service Management]]></category>

		<guid isPermaLink="false">http://www.clientsfirst-us.com/blog/?p=1175</guid>
		<description><![CDATA[Understanding what metrics to employ to measure performance in the service industry is critical to understanding both customer service levels and to increasing profitability.  Further, comparing one’s own organization to best-in-class companies through benchmarking gives the organization a set of objectives to work toward. Aberdeen Research has published a Benchmarking and Profitability report that examines [...]]]></description>
		<wfw:commentRss>http://www.clientsfirst-us.com/blog/partners-perspective/industry-insights/service-industry-benchmarking-report/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

